Two hundred Elysian Auto Service customers were randomly surveyed by the AAA. The following are the survey results:
Work done satisfactorily: 98%
Car ready when promised: 99%
Car cleaned when returned: 100%
Repair cost as estimated: 98%
Clean facility areas: 99%
Knowledgeable, courteous and efficient personnel: 99%
Questions, problems and complaints handled well: 99%

Some of our customers' comments from the AAA Customer Satisfaction Survey:

  • Carl & Susan are very concerned about their customers. P.S. I like the idea of a loaner car! It’s less stressful as far as finding a way into work. Thanks!
  • This repair shop does an excellent job of inspecting your vehicle and notifying you of problems. Avoiding breakdowns and costly repairs.
  • Loaner car is a great service!
  • We drive from Minneapolis for this kind of service and quality.
  • They acted very fast to my problem.
  • We appreciate the great service we ALWAYS receive.
  • Very clean, top of the line equipment. Know what they are doing.
  • Sue & Carl are great people.
  • Great people & service, very satisfied.
  • I very much like the idea of a loaner car.
  • It’s a pleasure doing business with you.
  • Van runs better than it has in years.
  • My Kia Sportage has a leak in the radiator. Elysian Auto said to check the dealership to see if covered under warranty before they worked on it. Yes, it was covered! I appreciate their honesty!
  • Very friendly and knowledgeable.
  • Personal and friendly service.
  • Very helpful. Reliable work. Pleasant and honest people.
  • Very neat service place.
  • I found Elysian Auto Service to be friendly, helpful, and it was a pleasant experience doing business at their shop.