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Two hundred Elysian Auto Service customers were randomly surveyed by the AAA. The following are the survey results:
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| Work done satisfactorily: |
98% |
| Car ready when promised: |
99% |
| Car cleaned when returned: |
100% |
| Repair cost as estimated: |
98% |
| Clean facility areas: |
99% |
| Knowledgeable, courteous and efficient personnel: |
99% |
| Questions, problems and complaints handled well: |
99% |
Some of our customers' comments from the AAA Customer Satisfaction Survey:
- Carl & Susan are very concerned about their customers. P.S. I like the idea of a loaner car! It’s less stressful as far as finding a way into work. Thanks!
- This repair shop does an excellent job of inspecting your vehicle and notifying you of problems. Avoiding breakdowns and costly repairs.
- Loaner car is a great service!
- We drive from Minneapolis for this kind of service and quality.
- They acted very fast to my problem.
- We appreciate the great service we ALWAYS receive.
- Very clean, top of the line equipment. Know what they are doing.
- Sue & Carl are great people.
- Great people & service, very satisfied.
- I very much like the idea of a loaner car.
- It’s a pleasure doing business with you.
- Van runs better than it has in years.
- My Kia Sportage has a leak in the radiator. Elysian Auto said to check the dealership to see if covered under warranty before they worked on it. Yes, it was covered! I appreciate their honesty!
- Very friendly and knowledgeable.
- Personal and friendly service.
- Very helpful. Reliable work. Pleasant and honest people.
- Very neat service place.
- I found Elysian Auto Service to be friendly, helpful, and it was a pleasant experience doing business at their shop.
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